Performance Measures

Performance measures are data metrics defined and tracked by city departments to measure the city government’s effectiveness and efficiency of service delivery. Data for the performance measures are derived from the biennial Resident Survey as well as department data tracking systems. Each performance measure is connected to one of the strategic goals and objectives that the City has defined as a high priority. The performance measures will be reviewed and refined annually to ensure they are representative of the priorities set out by City Council and the community.

绩效指标系由城市各部门定义并跟踪的数据度量标准，旨在衡量城市政府在服务提供方面的效能与效率。绩效指标数据源于每两年一次的居民调查以及各部门的数据跟踪系统。每一项绩效指标均与城市所定义的战略目标与高优先级目标之一相连接。绩效指标将每年进行审查与优化，以确保其能够反映市议会与社区所设定的优先事项。