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Customers’ emotions in real time: measuring affective responses to service and relationship quality at the reception desk

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Digital Science - Figshare2026-03-27 更新2026-03-28 收录
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https://curate.curtin.edu.au/articles/journal_contribution/Customers_emotions_in_real_time_measuring_affective_responses_to_service_and_relationship_quality_at_the_reception_desk/31692052
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Customers’ emotions in real time: measuring affective responses to service and relationship quality at the reception desk
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2026-03-27
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