Regal Event Data

Regal data allows Regal customers to analyze their contact center performance and its impact on their business.

Regal current and prospective customers can use these samples as examples of the data Regal delivers. This is a demo dataset and does not contain any actual customer data, and it is also only a subset of all the possible data points generated.

Data provided includes:

- Contacts Data (Customer information)
- Tasks Data (Work done by agents)
- Regal Event Data (Data generated by the Regal App)
- Experiment Assignment (Customer Assignment to A/B Testing)

Brands use our data to measure how effectively they are growing their pipeline, converting new customers, retaining existing customers, and operating win back campaigns. With powerful integrations and easy to set up reporting web-hooks, you can easily create a 360-Degree Customer View to personalize every interaction.