Salesforce/CRMArenaPro
收藏Hugging Face2025-07-09 更新2025-05-31 收录
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https://hf-mirror.com/datasets/Salesforce/CRMArenaPro
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资源简介：
CRMArena-Pro是一个评估大型语言模型（LLM）代理人在现实环境中执行实际工作任务能力的基准。它包含了十九个经过专家验证的任务，适用于企业对企业（B2B）和企业对消费者（B2C）场景，涵盖销售、服务和配置、定价和报价（CPQ）流程。数据集特色是包含多轮交互，由不同的角色引导，并且具备稳健的保密意识评估。
CRMArena-Pro is a benchmark for evaluating the ability of large language model (LLM) agents to perform real-world work tasks in realistic environments. It consists of nineteen expert-validated tasks across sales, service, and configure, price, and quote (CPQ) processes, for both Business-to-Business (B2B) and Business-to-Customer (B2C) scenarios. The dataset features multi-turn interactions guided by diverse personas with robust confidentiality awareness assessments.
提供机构：
Salesforce
