Contact center BPO service companies competitiveness goals 2011
收藏www.statista.com2022-07-06 更新2025-01-09 收录
下载链接：
https://www.statista.com/statistics/234942/contact-center-goals-to-improve-competitiveness/
下载链接
链接失效反馈官方服务：
资源简介：
This survey details the responses of executives in companies that sell contact center BPO services as to the goals for improving competitiveness. Over 49 percent of respondents stated that reducing agent turnover was a significant goal.
本调查详细阐述了销售客户服务中心外包服务的公司高管们对于提升竞争力的目标回应。超过49%的受访者表示，降低代理人员流失率是一个重要的目标。
提供机构：
Statista
