智能查重

智能查重提供对事件来源的重复判别功能，通过对诉求目的、内容等信息进行匹配，匹配程度降序排序供服务代表选择，降低重复派单。Intelligent Duplicate Check provides duplicate discrimination functionality for event sources. It matches information such as the purpose and content of user demands and other related details, sorts the results in descending order of matching degree for service representatives to select from, thereby reducing duplicate dispatching.

搜集汇总

背景与挑战

背景概述

该数据集用于识别重复事件，通过比对诉求目的和内容计算相似度，并按匹配程度排序输出，旨在帮助服务代表避免重复派单。