KEU Follow-up Survey 2003

The present follow-up study is among those who participated in the preliminary survey in 2004 (2003 cohort) and is based on interviews with 759 companies distributed across 21 different services. The 21 services are divided into three main groups, where group 1 is financial services, group 2 offers both financing, advisory, and networking services, while group 3 is entrepreneur and incubator grants.

For the first time, programs are included in the customer impact survey. This means that commitments made through services often associated with competence development, networking, and innovation are investigated simultaneously with purely financial measures still included in the survey.

Innovation Norway was established on January 1, 2004. The companies that received services in 2003 had a customer relationship with either SND, the Norwegian Export Council, the Norwegian Tourist Board, or the State Guidance Office for Inventors. For simplicity, Innovation Norway (IN) is used as a collective term for these in the questionnaire for the 2003 survey.

In this survey, it is mainly services from SND that have been evaluated. The only exception to this is the INT program from the former Norwegian Export Council.