Flash Eurobarometer FL496 : SMEs and Cybercrime

In 2021, 28% of European SMEs have experience at least one type of cybercrime. SMEs are very concerned about the risk of hacking online bank accounts (32%) and phishing, account takeover or impersonation attacks (31%), and viruses and spyware or malware (29%). This Eurobarometer survey conducted on the phone addresses the impact of cybercrime on small and medium sized enterprises (SMEs). Key topics covered by the survey include: the extent to which SMEs’ staff are aware about cybercrime risks; the level of concern about cybercrime among SMEs; experiences of SMEs with cybercrime over the last 12 months and SMEs’ preferred channels for reporting cybercrime. The COVID-19 crisis led to an increased digital transformation for small and medium sized enterprises and at the same to a higher exposure to cybercriminal activities. #### Processed data Processed data files for the Eurobarometer surveys are published in .xlsx format. + __Volume A "Countries/EU"__ The file contains frequencies and means or other synthetic indicators including elementary bivariate statistics describing distribution patterns of (weighted) replies for each country or territory and for (weighted) EU results. + __Volume AP "Trends"__ The file compares to previous poll in (weighted) frequencies and means (or other synthetic indicators including elementary bivariate statistics describing distribution patterns of replies); shifts for each country or territory foreseen in Volume A and for (weighted) results. + __Volume AA "Groups of countries"__ The file contains (labelled) frequencies and means or other synthetic indicators including elementary bivariate statistics describing distribution patterns of (weighted) replies for groups of countries specified by the managing unit on the part of the EC. + __Volume AAP "Trends of groups of countries"__ The file contains shifts compared to the previous poll in (weighted) frequencies and means (or other synthetic indicators including elementary bivariate statistics describing distribution patterns of replies); shifts for each groups of countries foreseen in Volume AA and for (weighted) results. + __Volume B "EU/socio-demographics"__ The file contains (labelled) frequencies and means or other synthetic indicators including elementary bivariate statistics describing distribution patterns of replies for the EU as a whole (weighted) and cross-tabulated by some 20 sociodemographic, socio-political or other variables, depending on the request from the managing unit on the part of the EC or the managing department of the other contracting authorities. + __Volume BP "Trends of EU/socio-demographics"__ The file contains shifts compared to the previous poll in (weighted) frequencies and means (or other synthetic indicators including elementary bivariate statistics describing distribution patterns of replies); shifts for each country or territory foreseen in Volume B above)and for (weighted) results. + __Volume C "Country/socio-demographics"__ The file contains (labelled) weighted frequencies and means or other synthetic indicators including elementary bivariate statistics describing distribution patterns of replies for each country or territory surveyed separately and cross-tabulated by some 20 socio-demographic, socio-political or other variables (including a regional breakdown). _________________ For SPSS files and questionnaires, please contact GESIS - Leibniz Institute for the Social Sciences: [https://www.gesis.org/eurobarometer](https://www.gesis.org/eurobarometer)