Explaining non-adoption of electronic government services by citizens. A study among non-users of public e-services in Latvia

This data was collected as part of the H2020 Citadel project, http://www.citadel-h2020.eu, project no. 726755. The objective was to analyse citizen motives for not using electronic government services. Using interviews among users of Citizens´ Service Centres in Latvia, the data is used to analyses the motives of citizens not to use electronic government services but to rely on non-electronic equivalents or on in-person assistance. Findings and fieldwork details are available in D2.1 of this project.