SAP Africa: exploitation and exploration in the highly regulated payroll software industry

The case study research methodology was used for the purposes of the teaching case study. This was a single case study conducted on a single company. A single data collection technique was used which included semi-structured interviews using an interview guide to collect data based on the research questions. Interview transcriptions were used to document conversations, converting audio recordings into digital text. The data analysis involved listening to the recordings and reading the transcripts. The purpose of the teaching case study was to compile, analyze, and present the data in a narrative form for teaching purposes. Interviews for a case study to explore the tension in managing the competing demands of exploitation and exploration in a regulated software industry.

本研究采用案例研究方法，旨在进行教学案例研究。该研究聚焦于单一企业，采用单一的数据收集技术，即通过访谈指南进行的半结构化访谈，以基于研究问题的数据为基础进行数据收集。访谈记录被用于记录对话，将音频记录转换为数字化文本。数据分析过程包括聆听录音和阅读转录文本。教学案例研究的目的是将数据以叙述形式汇编、分析和呈现，以供教学使用。此外，本研究还包括对案例研究的访谈，旨在探讨在受监管的软件行业中管理开发和探索相互竞争需求之间的紧张关系。