THE STUDY OF MONEY AND AI: A NEW ERA MANY DIFFERENT KINDS OF FINANCIAL SERVICES MAY BENEFIT FROM THE USE OF AI

The field of artificial intelligence is seeing explosive growth, and it would seem that no single business or market segment has been immune to the influence and pervasiveness of this field. The realms of finance and banking are among those investigating significant new applications for the power offered by this paradigm shifting technology. The use of AI has facilitated the streamlining of operational procedures, eliminating mundane tasks, enhancing customer satisfaction, and the growth of businesses’ bottom lines. By 2023, financial institutions and banks are expected to save $447 billion thanks to the use of AI, according to a report by Business Insider. Eighty percent of financial institutions are aware of the potential advantages that AI might provide, but the significance of AI has significantly grown as a result of the widespread influence that COVID-19 has had. The repercussions of this have been felt throughout the financial sector, and as a direct result, an increased number of customers have been motivated to embrace the digital experience. According to Mani Naga Sundaram, senior vice president and vice president of solutions of international economy services at HCL Technologies, who was recently quoted in an article published by AI News, banks and other financial institutions are required to respond to customers at even faster rates and at all hours of the day and night. Mani Naga Sundaram’s comments were made in response to the fact that banks and other financial institutions must respond to customers all day and night. Freeing up workers, bolstering safety
precautions, and ensuring that a business is moving in the right direction in terms of technical progress and creative thinking are all possible with the help of artificial intelligence.

人工智能领域正经历着爆炸性的增长，似乎没有任何单一的商业领域或市场细分能够免受这一领域影响与渗透。金融和银行业已成为探索这一范式转换技术所提供强大功能之新应用的重要领域之一。人工智能的应用已促进了运营流程的简化，消除了日常繁琐的任务，提升了客户满意度，并推动了企业盈利能力的增长。据《商业内幕》报道，到2023年，金融机构和银行预计将因使用人工智能节省4470亿美元。百分之八十的金融机构已意识到人工智能可能带来的潜在优势，但人工智能的重要性因COVID-19的广泛影响而显著提升。这一影响在金融行业得到了全面的体现，直接结果是，越来越多的客户被激发去拥抱数字化的体验。正如HCL Technologies国际经济服务解决方案高级副总裁兼副总裁Mani Naga Sundaram在接受AI News杂志采访时所言，银行和其他金融机构必须以更快的速度、在全天候的时间范围内回应客户的需求。Mani Naga Sundaram的评论是对银行和其他金融机构必须全天候回应客户需求的回应。借助人工智能，释放劳动力、加强安全预防措施以及确保企业在技术进步和创造性思维方面朝着正确的方向发展，均成为可能。