World Bank Country Survey 2013 - Philippines

Abstract
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The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in the Philippines or who observe activities related to social and economic development. The World Bank Country Assessment Survey is meant to give the World Bank Group's team that works in the Philippines, greater insight into how the Group's work is perceived. This is one tool the World Bank Group uses to assess the views of its critical stakeholders. With this understanding, the World Bank Group hopes to develop more effective strategies, outreach and programs that support development in the Philippines.

The survey was designed to achieve the following objectives:
- Assist the World Bank in gaining a better understanding of how stakeholders in the Philippines perceive the Bank;
- Obtain systematic feedback from stakeholders in the Philippines regarding:
· Their views regarding the general environment in the Philippines;
· Their overall attitudes toward the World Bank in the Philippines;
· Overall impressions of the World Bank's effectiveness and results, knowledge and research, and communication and information sharing in the Philippines; and
· Perceptions of the World Bank's future role in the Philippines.
- Use data to help inform the Philippines country team's strategy.

Geographic coverage
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National

Analysis unit
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Stakeholder

Universe
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Stakeholders of the World Bank in Philippines

Kind of data
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Sample survey data [ssd]

Sampling procedure
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In October and November 2012, 1,536 stakeholders of the World Bank in the Philippines were invited to provide their opinions on the Bank's assistance to the country by participating in a country survey. Participants in the survey were drawn from among civil society organizations (NGOs, community-based organizations, faith-based organizations, academia/think tanks, and trade unions); donors (bilateral or multilateral development agencies); government (House of Representatives member or staff, Senate member or staff, judicial branch official or staff, local government unit officials or staff, national executive branch officials or staff, and project management units (PMUs) for a World Bank-supported project official or staff); government-owned corporation or financial institution official or staff; the media (press, radio, TV, web, etc.); and the private sector (banks/financial sector, private organizations or business, and consultants or contractors).

Mode of data collection
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Mail Questionnaire [mail]

Research instrument
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The Questionnaire consists of 8 Sections:

A. Background Information:
Respondents were asked to describe their current organization and identify their specialization, with which agency within the World Bank Group they primarily work, their exposure to the Bank in the Philippines, and their geographic location.

B. General Issues facing the Philippines:
Respondents were asked to indicate whether the Philippines was headed in the right or wrong direction, the most important development priorities, and which areas would contribute most to reducing poverty and generating economic growth in the Philippines.

C. Overall Attitudes toward the World Bank:
Respondents were asked to rate their familiarity with the World Bank (IBRD/IDA) and IFC, the World Bank and IFC’s effectiveness in the Philippines, World Bank and IFC staff preparedness, agreement with various statements regarding the Bank’s work, and the extent to which the Bank is an effective development partner. Respondents were also asked to indicate the sectoral areas on which it would be most productive for the Bank to focus its resources, the Bank’s greatest values and greatest weaknesses in its work, the most effective instruments in helping to reduce poverty in the Philippines, and how they attribute slow or failed reform efforts.

D. World Bank Effectiveness and Results:
Respondents were asked to rate the Bank’s level of effectiveness across twelve key development areas in the Philippines, the extent to which the Bank’s work helps achieve sustainable development results in the Philippines, and the extent to which the World Bank Group meets the Philippines’ need for financial instruments, knowledge services, and financial products.

E. The World Bank’s Knowledge:
Respondents were asked to indicate how frequently they consult Bank knowledge and research in the work they do and to rate the effectiveness and quality of the Bank’s knowledge and research, including how significant a contribution it makes to development results and its technical quality.

F. Working with the World Bank:
Respondents were asked to rate their level of agreement with a series of statements regarding working with the Bank, such as the World Bank’s “Safeguard Policy” requirements being reasonable and the Bank disbursing funds promptly.

G. The Future Role of the World Bank in the Philippines:
Respondents were asked to rate how significant a role the Bank should play in the Philippines’ development in the near future and how effectively the different agencies within the World Bank Group collaborate. Respondents were also asked to indicate what the Bank should do to make itself of greater value in the Philippines.

H. Communication and Information Sharing:
Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the Bank, their access to the Internet, their usage and evaluation of the Bank’s websites, and their usage and evaluation of the Bank’s KDCs and online resource centers. Respondents were asked about their awareness of the Bank’s and IFC’s Access to Information policies, past information requests from the Bank, and their level of agreement that they use more data from the World Bank as a result of the Bank’s Open Data policy. Respondents were also asked to indicate their level of agreement that they know how to find information from the Bank and that the Bank is responsive to information requests.

Response rate
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A total of 328 stakeholders participated in the country survey (21%).

{'Abstract': '世界银行集团致力于评估参与菲律宾发展或关注社会经济活动发展的客户和合作伙伴的观点。世界银行国家评估调查旨在为在菲律宾工作的世界银行集团团队提供更深入的了解，关于集团工作如何被感知。这是世界银行集团用于评估其关键利益相关者观点的工具之一。通过这一理解，世界银行集团希望制定更有效的战略、推广活动和支持菲律宾发展的计划。

调查旨在实现以下目标：
- 帮助世界银行更深入地了解菲律宾的利益相关者如何看待银行；
- 从菲律宾的利益相关者那里获得系统性的反馈，包括：
· 对菲律宾整体环境的看法；
· 对世界银行在菲律宾的整体态度；
· 对世界银行在菲律宾的有效性、成果、知识和研究，以及沟通和信息共享的整体印象；
· 对世界银行在菲律宾未来角色的看法。
- 利用数据帮助菲律宾国家团队制定战略。

地理覆盖范围：
- 全国

分析单位：
- 利益相关者

总体：
- 菲律宾的世界银行利益相关者

数据类型：
- 样本调查数据 [ssd]

抽样程序：
- 2012年10月和11月，1,536名菲律宾的世界银行利益相关者被邀请通过参与国家调查来提供他们对银行援助国家意见。调查参与者来自民间社会组织（非政府组织、社区组织、宗教组织、学术界/智库、工会）；捐赠者（双边或多边发展机构）；政府（众议院成员或工作人员、参议院成员或工作人员、司法部门官员或工作人员、地方政府单位官员或工作人员、国家行政机关官员或工作人员，以及世界银行支持项目的项目管理单位（PMU）官员或工作人员）；国有公司或金融机构官员或工作人员；媒体（报纸、广播、电视、网络等）；以及私营部门（银行/金融部门、私人组织或企业，以及顾问或承包商）。

数据收集方式：
- 邮寄问卷 [mail]

研究工具：
- 问卷包括8个部分：
A. 背景信息：受访者被要求描述他们的当前组织并确定他们的专业领域，以及他们在世界银行集团哪个机构中主要工作，他们对世界银行在菲律宾的接触情况，以及他们的地理位置。
B. 菲律宾面临的一般问题：受访者被要求表明菲律宾是否朝着正确的方向前进，最重要的优先发展领域，以及哪些领域将最有助于减少贫困和促进菲律宾的经济增长。
C. 对世界银行的整体态度：受访者被要求评价他们对世界银行（IBRD/IDA）和IFC的熟悉程度，世界银行和IFC在菲律宾的有效性，世界银行和IFC工作人员的准备工作，对银行工作的各种声明的同意程度，以及银行作为有效发展伙伴的程度。受访者还被要求指出银行应集中资源的最有生产力的领域，银行在其工作中最大的价值和最弱的方面，以及如何归因于缓慢或失败的改革努力。
D. 世界银行的有效性和成果：受访者被要求评价银行在菲律宾十二个关键发展领域中的有效性水平，银行的工作在菲律宾帮助实现可持续发展成果的程度，以及世界银行集团在满足菲律宾对金融工具、知识服务和金融产品的需求方面的程度。
E. 世界银行的知识：受访者被要求表明他们多久会查阅银行的知识和研究，以及对银行的知识和研究的有效性、质量的评价，包括其对发展成果的贡献和其技术质量。
F. 与世界银行合作：受访者被要求评价他们对一系列关于与银行合作声明的同意程度，例如世界银行的“保护政策”要求是合理的，以及银行及时发放资金。
G. 世界银行在菲律宾的未来角色：受访者被要求评价银行在菲律宾未来发展中应扮演的重要角色，以及世界银行集团内不同机构之间合作的有效性。受访者还被要求指出银行应采取哪些措施使其在菲律宾更有价值。
H. 沟通和信息共享：受访者被要求表明他们如何获取关于经济和社会发展问题的信息，他们更喜欢从银行获取信息的方式，他们获取互联网的方式，他们对银行网站的使用和评价，以及他们对银行KDC和在线资源中心的利用和评价。受访者还被询问他们是否了解银行和IFC的信息获取政策，银行过去的信息请求，以及他们使用更多来自世界银行的数据作为银行开放数据政策的结果的程度。受访者还被要求表明他们是否知道如何从银行获取信息，以及银行对信息请求的反应程度。

响应率：
- 共有328名利益相关者参与国家调查（21%）。
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