Dataset in Study 2

This dataset was collected through an online survey conducted from November 23 to 24, 2022. The respondents were 286 residents of Japan, recruited through the crowdsourcing platform CrowdWorks. Each respondent was assigned to one of three conditions of a simulated e-commerce site and accessed the site. After freely browsing the site and experiencing a simulated purchase process, the respondents provided their responses regarding customer satisfaction with the experience on a survey screen created in Qualtrics. Additionally, they completed a loneliness scale (20 items) and answered questions regarding demographic attributes.