Service Testing Metrics Dataset

The dataset includes data collected during the iterative testing, validation and fine-tuning of the INNO-4-AGRIFOOD services and smart tools, aimed at managing ambiguity during the various iterations as well as measuring the impact of improvements after each iteration. In particular, it contains both qualitative and quantitative data on (i) the satisfaction of SMEs that received INNO-4-AGRIFOOD services, (ii) the satisfaction of SMEs and innovation consultants that have used the INNO-4-AGRIFOOD smart tools, (iii) the impact of the INNO-4-AGRIFOOD services on the business of the SMEs that received them, (iv) the activities performed in the framework of each INNO-4-AGRIFOOD service provided in the context of the project, and (v) different aspects of the services and smart tools that can be further streamlined according to users’ needs and expectations.