electricsheepafrica/nigerian_energy_and_utilities_customer_complaints

Nigerian Energy & Utilities – Customer Complaints 数据集包含了尼日利亚电力和公共事业客户投诉的工单信息，其中包括投诉类别、渠道、解决时间、服务等级协议（SLA）标志和结果。数据集大约有10万行，支持CSV和Parquet（snappy）格式，涵盖尼日利亚的电力分销公司、变电站和发电厂。数据集考虑了尼日利亚特定的参数，如电力分销公司（DisCos）、电价区间、50赫兹电网，以及时间使用模式、季节和天气效应。数据值内部一致，例如千瓦时（kWh）~千瓦*小时（kW*h），电压/电流~功率。

The Nigerian Energy & Utilities – Customer Complaints dataset contains ticket information for customer complaints in Nigerias energy and utilities sector, including complaint categories, channels, resolution times, SLA flags, and outcomes. The dataset has approximately 100,000 rows and supports CSV and Parquet (snappy) formats, covering electricity distribution companies, substations, and plants in Nigeria. The dataset is generated with Nigeria-specific parameters such as electricity distribution companies (DisCos), tariff bands, 50 Hz grid, and includes time-of-use patterns, seasonal/weather effects where applicable. The values within the dataset are internally consistent, for example, kWh ~ kW*h; voltage/current ~ power.