The Impact of Service Quality on E-banking Customer Satisfaction: The Mediating Effect of Perceived Value
收藏Mendeley Data2026-04-09 收录
下载链接:
https://data.mendeley.com/datasets/5cvj25cdxz
下载链接
链接失效反馈官方服务:
资源简介:
Service quality and perceived value has significant consequences on the growth of electronic banking (E-banking). Previous studies highlight that E-banking adoption influences customer satisfaction with service quality, considering behavioral factors. This study looks at how perceived value functions as a mediator in the link between customer happiness and service quality in Bangladesh's e-banking industry.
提供机构:
Uttara University



