Dataset of data collection for exploring UTAUT in customer Purchase Decision (Online Ticket Purchasing in Indonesia during COVID-19) research instrument
The adoption of conversational robots (chatbots) for customer service is expanding across many industries. In the insurance sector, where customer interactions are essential to the use of policies,
Senior citizens are the fastest growing demographic in the world. Amid an intensification of digitalisation across every sector, evidence suggests older people are slow to adopt and use many online to
Dataset of data collection for exploring UTAUT in customer Purchase Decision (Online Ticket Purchasing in Indonesia during COVID-19) research instrument