Expected times for faster delivery of online purchases 2023, by category

When asked about their delivery expectations for online purchases across various categories, nearly two-thirds of global shoppers anticipated receiving their items within 24 hours, with four in ten expecting delivery in under two hours. Additionally, about one-third of respondents expressed a desire for healthcare and pharmaceutical, alcohol, and financial products to be delivered within two hours, while half of the consumers expected these items within 24 hours.

在全球范围内，当被问及不同类别在线购买的配送期望时，近三分之二的消费者预期在24小时内收到其商品，其中十分之四的消费者期待在两小时内完成配送。此外，大约三分之一受访者表示希望医疗保健、药品、酒精和金融产品能在两小时内送达，而半数消费者则期望这些商品在24小时内送达。