河北省邢台市威县-国家机构-2018年热线工单数据

该数据主要来源于河北省邢台市威县发展和改革局智慧股在履行经济社会发展职务中产生，包括日期、来电数量、已回访、已处理、遗留、超时联系、投诉数量等内容，可用于城市公共服务效能评估、民生需求热点分析等场景This dataset is primarily sourced from work generated by the Smart Affairs Section of the Development and Reform Bureau of Weixian County, Xingtai City, Hebei Province during the performance of their official duties related to economic and social development. It covers information including date, number of incoming calls, completed follow-ups, resolved cases, unresolved cases, overdue contact cases, and total number of complaints. It can be applied in scenarios such as urban public service efficiency evaluation and hotspot analysis of people's livelihood demands.

搜集汇总

背景与挑战

背景概述

该数据集来源于河北省邢台市威县发展和改革局智慧股在2018年履行职务过程中产生的热线工单数据，包含日期、来电数量、处理状态等关键字段，适用于评估城市公共服务效能和分析民生需求热点。