Romania - Survey of Public Servants 2019

The Romania Public Administration Employee Survey was conducted to provide a quantitative diagnostic of the de facto experiences of workers in the public administration, and to establish baseline metrics against which the impact of reforms can be assessed. The survey was conducted in 81 central, territorial and local public institutions across the country. Survey modules broadly followed the main HRM reform priorities of the Romanian Government, such as recruitment, promotion, performance management, compensation, as well as employees’ attitudes and perceptions of these HRM practices and their general work environment. The survey design also incorporated innovative methodological approaches to reduce potential social desirability bias in responses – providing answers that would be expected by management, instead of honest views. The survey was implemented through two modalities, face-to-face interviews and an online questionnaire. The sampling frame was designed to provide a representative picture of the Romanian public administration at the central, territorial and local levels. The sample included both civil servants and contract-based staff across all the surveyed institutions. Around 14% of survey respondents were contract-based, while the rest were civil servants.Findings can be accessed here: https://www.worldbank.org/en/events/2021/12/01/catalyzing-public-administration-reform-through-surveys-lessons-from-romania-and-uruguay