Electric Utility Discount Program By Year

Qualifying utility customers receive waivers and discounts on their utility bills. The City of Austin has one of the most generous Customer Assistance Programs in the nation. Utility bill discounts are a key component of the program. They are provided to customers already receiving benefits through a variety of federal, state, county or city assistance programs. In February 2014, the Austin City Council voted to expand the discount program to 45,000 customers a year. Additionally, in 2015 the Austin City Council voted to no longer have a waitlist as well as include Veterans Affairs Supportive Housing (VASH) vouchers as a qualifier.

Customers who qualify for utility bill discounts are receiving an average of $792 per year per family, $248 of which comes from Austin Energy. Total utility bill savings for the recipients is over $18 million annually. Below is a summary of electric account savings only.

合格的用户可享受电费账单的豁免和折扣。奥斯汀市拥有全国最慷慨的客户援助计划之一。电费账单折扣是该计划的关键组成部分。这些折扣提供给那些已经通过联邦、州、县或市援助项目获得福利的客户。2014年2月，奥斯汀市议会投票决定将折扣计划扩大至每年45,000名客户。此外，2015年奥斯汀市议会投票决定不再设置等待名单，并将退伍军人事务支持性住房（VASH）券纳入资格认定。符合电费账单折扣资格的客户每年平均可节省792美元，其中248美元来自奥斯汀能源。受助人每年的总电费节省额超过1800万美元。以下仅是对电费账户节省的总结。