Data from: Community Credit interviews on trust in consumer financial services

The Community Credit research project explores pathways for trusted
collaboration between credit unions and the communities they serve. To
understand the experiences of people historically underserved by the
consumer financial services industry, we focused in particular on the
lived experience of low-income residents in Southern California. As part
of a larger, mixed-methods study, in 2022 we conducted 30 semi-structured
interviews exploring people’s everyday financial practices and their
attitudes toward consumer financial services providers. This data set
contains the transcripts from the interviews after excluding any
personally identifying data. All study materials and procedures were
approved by the University of California, Irvine Office of Human Research
Protections and the Institutional Review Board (protocol ID 20216839).
This material is based upon work supported by the National Science
Foundation under Grant No. 2137567. Any opinions, findings, and
conclusions or recommendations expressed in this material are those of the
author(s) and do not necessarily reflect the views of the National Science
Foundation.