Evaluation of access to tuberculosis treatment from the point of view of patients

Abstract Objective to analyze from the users perspective, the access to treatment for tuberculosis (TB) in health services linked to Basic Health Units (UBS)/Family Health Units (FHU) and in referral outpatient clinics. Methods Cross-sectional study, including interview with 89 patients who underwent tuberculosis treatment at the 15th Health Unit of Paraná, using the questionnaire Primary Care Assessment Tool. Data were submitted to analysis of variance. Results Show that people spend less money with transportation when they are treated at the UBS/USF. On the other hand, indicators such as: scheduling via phone and the average waiting time in the follow-up visit is more effective in outpatient clinics of reference. A home visit is unsatisfactory in both types of services. Conclusion There are challenges to be faced so that access to tuberculosis treatment is satisfactory both for UBS/USF and for referral services.