Global IT spending forecast 2012-2024, by segment

The global information technology (IT) spending on devices, including PCs, tablets, mobile phones, printers, as well as data center systems, software, and communications services came to 4.9 trillion U.S. dollars in 2023. By 2024, IT spending is expected to increase to a staggering 5.3 trillion dollars worldwide. IT services and communication services take the largest share of spendingBoth IT services and communication services receive the largest amounts of investments, as these segments include a large array of different services and tools that remain cornerstones to different business functions. For example, different unified communication services are vital to connecting employees virtually and therefore enhance business productivity. Spending on IT segments accelerates digital transformationIn general, spending on the different IT segments is expected to grow, accelerating digital transformation across various industries. Digital transformation encompasses the utilization of artificial intelligence, process automation, and moving data to the cloud, for example. These processes are empowered by strategic spending on and deployment of different information technologies.

2023年，全球信息技术（IT）设备支出，包括个人电脑、平板电脑、移动电话、打印机，以及数据中心系统、软件和通信服务，累计达到4.9万亿美元。预计到2024年，全球IT支出将激增至令人瞩目的5.3万亿美元。IT服务和通信服务占据最大支出份额。IT服务与通信服务均获得最多的投资，因为这些领域包含了一系列不同的服务和工具，这些工具是各类商业功能的核心基石。例如，不同的统一通信服务对于虚拟连接员工至关重要，从而提升了商业效率。IT各细分领域的支出加速数字化转型。总的来说，各IT细分领域的支出预计将增长，推动各行业数字化转型进程。数字化转型涵盖了人工智能的应用、流程自动化以及数据迁移至云端等方面，这些过程得益于对各类信息技术战略性的投入和部署。