Use of mobile banking as primary method to access account in the U.S. 2021, by age

Mobile banking increased in popularity in recent years, with more and more bank customers using mobile banking as their primary method to access their bank accounts. In the United States, the share of banked households using mobile banking as their primary access method reached 43.5 percent in 2021. When looking at mobile banking usage among different age groups, younger households used mobile banking more than older ones. Approximately 74.1 percent of banked households whose reference person was between 15 and 24 year old were using mobile banking as their primary method to access bank accounts, compared to only eight percent of households aged 15.3 years and older.

近年来，移动银行业务日益受到青睐，越来越多的银行客户将移动银行作为其访问银行账户的主要方式。在美国，截至2021年，采用移动银行作为主要访问方式的银行家庭占比高达43.5%。分析不同年龄段的移动银行使用情况时，我们发现年轻家庭比年长家庭更倾向于使用移动银行。在15至24岁年龄段的家庭中，有74.1%的家庭将移动银行作为其主要访问银行账户的手段，而15.3岁及以上的家庭中，这一比例仅为8%。