Replication Data for: Understanding homophily of service failure within the hotel guest cycle: Applying NLP-aspect-based sentiment analysis to the hospitality industry
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资源简介：
This dataset includes replication data for the paper: "Sann, R., & Lai, P.-C. (2020). Understanding homophily of service failure within the hotel guest cycle: Applying NLP-aspect-based sentiment analysis to the hospitality industry. International Journal of Hospitality Management, 91, 102678. https://doi.org/https://doi.org/10.1016/j.ijhm.2020.102678".
创建时间：
2023-02-20
