National Contact Points for responsible business conduct: Providing access to remedy, 20 years and the road ahead

Since 2000, National Contact Points (NCPs) for Responsible Business Conduct have had the mandate to act as non-judicial grievance mechanisms under the OECD Guidelines for Multinational Enterprises. Two decades later there are NCPs in 49 countries that have collectively handled over 500 cases related to RBC issues in over 100 countries and...