Consumer expectation of delivery speed for online food orders globally 2022

In a survey conducted in August 2022, some 38 percent of consumers from around the world expected their online food orders to be delivered within a time window of 21 to 30 minutes. However, the maximum wait time for a quarter of respondents was between 10 and 20 minutes, signaling to the importance of timely delivery.

在2022年8月进行的一项调查中，全球范围内约有38%的消费者预期他们的在线食品订单能在21至30分钟的时间窗口内送达。然而，四分之一受访者所承受的最大等待时间介于10至20分钟之间，这凸显了准时送达的重要性。