Customer Relationship Management System

Customer Relationship Management System contains details of individuals and organisations that have made contact with the regulator since 2006. This will include personal details and will include details of individuals overseas although this will be a very small minority of individuals. The information enables the regulator to keep records of its customers and also the ability to link contact information to identify emerging risks. Contains personal data:- Name, contact details, employer, role, complaints, whistleblowing, enquiry. Links to document management system.

客户关系管理系统收录了自2006年以来与监管机构取得联系的个体和组织详情。其中包含个人信息，尽管海外个体的信息占比极小。此信息库使监管机构能够对其客户进行记录，并具备将联系方式与识别潜在风险相联系的能力。数据包含个人信息，如姓名、联系方式、雇主、职位、投诉、举报、询问，并链接至文档管理系统。