Data underlying the BSc Thesis: Evaluation of feedback generated from agent-based social skills training systems

Chatbots are tools that can potentially be utilized in chat-based child helpline training. In this type of training, the quality of the feedback received is of vital importance. This paper aims to analyze the automated feedback generated from such a chatbot. The domains analyzed include user comprehension, usefulness, and potential improvement points. In a user study, formative assessment and two interviews were conducted for each domain, respectively. This dataset contains interview transcripts, excel data analyses, demographic survey and a readme file explaining how the data is structured.<br>

聊天机器人（Chatbot）可作为潜在工具应用于基于聊天形式的儿童求助热线培训工作。在此类培训场景中，受训者所获反馈的质量至关重要。本研究旨在分析此类聊天机器人生成的自动化反馈。本次分析涵盖三大评估维度：用户理解力、反馈实用性与潜在改进方向。在用户研究环节中，针对每个评估维度分别开展了形成性评价（formative assessment）与两次访谈。本数据集包含访谈转录文本、Excel数据分析结果、人口统计学调查问卷，以及一份用于说明数据组织结构的自述文件。