Family Health Strategy in care coordination in a health administrative region in Bahia, Brazil

This qualitative case study examines the limitations and scope of care coordination by Family Health Teams in a health administrative region comprising 19 municipalities located in the State of Bahia, Brazil. The results emerged from analyses and correlation of data collected from 17 semi-structured interviews of policy makers and managers, nine focal groups, observations and documents. The region's Family Health Teams face difficulties in providing care support, which limits care continuity and resolution rates in cases needing specialised support. Incipient communication flows among the network points do not enable coordinating care by Family Health Teams.