World Bank Group Country Survey 2020 - Serbia

Abstract
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The Country Opinion Survey in Serbia assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Serbia perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in Serbia on 1) their views regarding the general environment in Serbia; 2) their overall attitudes toward the WBG in Serbia; 3) overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in Serbia; and 4) their perceptions of the WBG’s future role in Serbia.

Geographic coverage
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National coverage

Analysis unit
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Stakeholder

Universe
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Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society.

Kind of data
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Sample survey data [ssd]

Sampling procedure
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From April to July 2020, 1,564 stakeholders of the WBG in Serbia were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister; office of a Minister; office of a Parliamentarian; employees of ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/contractors working on WBG-supported projects/programs; local governments; independent government institutions; the judicial system; state-owned enterprises; bilateral and multilateral agencies; private sector organizations; the financial sector/private banks; private foundations; NGOs and community-based organizations; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; and the media.

Mode of data collection
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Internet [int]

Research instrument
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The questionnaire used to collect the survey data consisted of the following 8 sections:
A. Overall Context
B. Overall Attitudes toward the World Bank Group
C. World Bank Group’s Work and Engagement on the Ground
D. World Bank Group’s Support in Development Areas
E. World Bank Group’s Knowledge Work and Activities
F. The Future Role of the World Bank Group in Serbia
G. Communication and Information Sharing
H. Background Information

The questionnaire was prepared in English and Serbian.

Response rate
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Response rate was 16%.

摘要
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塞尔维亚国家观点调查协助世界银行集团（WBG）更深入地理解塞尔维亚利益相关者对WBG的看法。该调查向WBG提供了来自塞尔维亚国家及地方政府、多边/双边机构、媒体、学术界、私营部门以及民间社会方面的系统反馈，内容包括：1）他们对塞尔维亚整体环境的看法；2）他们对塞尔维亚WBG的整体态度；3）对WBG在塞尔维亚的有效性、成果、知识工作及活动、沟通与信息共享的整体印象；4）他们对WBG在塞尔维亚未来角色的认知。
地理覆盖范围
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全国覆盖
分析单元
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利益相关者
总体
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来自国家及地方政府、多边/双边机构、媒体、学术界、私营部门以及民间社会的意见领袖。
数据类型
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样本调查数据 [ssd]
抽样程序
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自2020年4月至7月，1,564名塞尔维亚WBG利益相关者被邀请通过参与国家观点调查，对WBG在该国的工作提供意见。参与者包括总统办公室、总理办公室；部长办公室；议员办公室；部、部长部门/实施机构员工；负责WBG项目实施的项目管理单位（PMU）；为WBG支持的项目/计划工作的顾问/承包商；地方政府；独立政府机构；司法系统；国有企业；双边和多边机构；私营部门组织；金融部门/私人银行；私人基金会；非政府组织和社区组织；工会；宗教团体；青年团体；学术界/研究机构/智库；以及媒体。
数据收集方式
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互联网 [int]
研究工具
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收集调查数据的问卷包括以下8个部分：
A. 整体背景
B. 对世界银行集团的整体态度
C. 世界银行集团在塞尔维亚的实地工作和参与
D. 世界银行集团在发展领域的支持
E. 世界银行集团的知识工作和活动
F. 世界银行集团在塞尔维亚的未来角色
G. 沟通和信息共享
H. 背景信息
问卷以英语和塞尔维亚语准备。
回复率
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回复率为16%。