Strategic success factors for digital transformation toward smart hospital in Thailand’s public health sector: a mixed method analysis

The transition to smart hospitals in Thailand's public sector represents a significant step towards digital transformation in healthcare. Addressing the challenges of knowledge management, leadership capabilities, and technology acceptance is crucial for success. By identifying the key factors that influence this transition, the study can provide valuable insights that contribute to improving healthcare delivery systems. This study not only supports the advancement of smart hospitals but also enriches the ongoing discourse on healthcare digitalization. The research on smart hospitals in Thailand is a comprehensive study that integrates both qualitative and quantitative methods to provide a holistic view of the digital transformation in healthcare. By engaging with healthcare professionals through surveys and in-depth interviews, the study captures a wide range of perspectives on the adoption of technology and management practices. The use of statistical and thematic analysis to interpret the data ensures a robust understanding of the underlying factors influencing the implementation of smart hospitals, which could significantly contribute to the optimization of healthcare services. The findings of this research are a testament to the pivotal role that knowledge management, leadership, and technology acceptance play in the evolution of smart hospitals. They not only contribute to a more innovative and adaptable healthcare environment but also directly impact operational efficiency and patient care. This underscores the broader implications of digital transformation within the healthcare sector, suggesting that the integration of technology is not just a trend but a fundamental component of modern healthcare delivery. The recent study underscores the synergy between knowledge management, leadership, and technology acceptance in transforming public hospitals into smart hospitals. It reveals that a strong foundation in knowledge management is crucial for the successful integration of new technologies and for fostering a culture of innovation among staff. Leadership is identified as the catalyst for change, essential for navigating the complexities of technology implementation. Moreover, the positive disposition of healthcare professionals towards technology is vital for the adoption of digital advancements, ensuring a smoother transition to smarter healthcare systems. The study underscores the transformative potential of digital technologies in Thailand's healthcare sector. It highlights the importance of leadership and knowledge management in adopting smart hospital technologies, which can lead to enhanced healthcare delivery and patient care. The insights provided by this research could be instrumental in guiding the development of policies and programs that support the digital competencies of healthcare professionals, ensuring that the benefits of technological advancements are fully realized in the public health domain.