Organizational Structure around Web-scale Discovery Services in Canadian Academic Libraries

An online survey was created in a Canadian instance of Survey Monkey to solicit responses from academic library staff in Canada to share insights and observations related to web-scale discovery services. At the end of the survey, respondents could volunteer to participate in semi-structured interviews by adding their contact details to a separate webform. Survey participation requests were sent via several Canadian consortia email lists related to academic library collections in late September 2019 and again in November 2019. Six (6) semi-structured interviews were conducted between October 2019 and January 2020. The interviews were recorded using Voice Memos and then transcribed by the principal investigator.