Interactive Voice Response (IVR) First-Aid

In Nigeria, access to proper medical services is not only costly but also not readily available. We are faced with different problems that require immediate attention (first-aid) to save life before we can get access to proper medical attention from professionals in hospitals and clinics which may be some miles away from our location at that instant. A lot of us do not know how to administer First-Aid in different circumstances that we find ourselves. Lots of people thereby resort to quacks and other unorthodox means for First-Aid services since proper medical service may be elusive. With the advent of GSM to Nigeria, communication gap has being bridged to a very large extent. This study tries to use this resource to also bridge the gap in access to First-Aid Services by developing an Interactive Voice Response (IVR) portal that can be accessed by dialing a specific code from mobile phones. This project provides access to first-aid through IVR prompt on mobile phones so that anyone that has access to mobile phone will also have access to proper information on first-aid procedure instantly even in the absence of a qualified medical Personnel.