Chapter 4 combines data from the 2016 and 2019 FinAccess surveys of Kenya. The FinAccess surveys are repeated cross-section surveys that provide demand-side information on the use of financial service
In 2014, an estimated 2 billion adults lacked access to a transaction account (Global Findex 2014) and were excluded from the formal financial system. In response, the World Bank Group (WBG) with priv