Qualification of management and attention processes in the city of Caaporã, state of Paraíba, Brazil: mentoring reports on permanent education in health

The aim of this paper was to report the training on Permanent Education in Health (PEH) of Family's Health Teams (FHT) from the Muncipality of Caaporã, State of Paraíba. The problems identified involved the difficulties to access health services, fragility of the link with the community, and lack of educational and preventive actions. The proposed interventions encompass redirection of access strategies, integration between ESF and the community, and redistribution of tasks among FHT members. Results show the elimination of queue for care service, strengthening of the link with the community, and introduction of preventive measures in the FHT. The PEH in Caaporã contributed to modify the management and health care practices.