Trust is Essential: Positive Effects of Information Systems on Users' Memory require Trust in the System

This dataset contains raw data collected in an experimental study at the University of Muenster, Germany. The study is part of a larger research project and examined trust effects on “intentional forgetting” in a simulated sales planning scenario. Intentional forgetting was operationalized via computer-based decision support system that enabled users to forget decision-relevant background information. Based on initial findings demonstrating that trust in the system increased intentional forgetting (Hertel et al., 2019, doi: 10.1080/00140139.2019.1574361; Hertel et al., 2018, doi: 10.5281/zenodo.1237684), we aimed to replicate this effect. Moreover, we assumed that trust in the system increases the related release of memory resources for additional tasks, decision quality, decision makers' well-being, and actual use of the system. We induced different levels of trust in the system by manipulating the reliability of the system and the credibility of information provided by the system. Moreover, we manipulated the framing (gains vs. losses) of decision outcomes as potential moderator.