Trust, Empathy, and Time: Mitigating Negative Word-of-Mouth in Social Media Crises
收藏科学数据银行2024-07-09 更新2026-04-23 收录
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资源简介：
Six qualitative interviews and a quantitative survey of 200 participants were conducted, focusing on a corporate communication crisis case study.
提供机构：
Nguyen Van Thanh Truong; Industrial University of Ho Chi Minh City
创建时间：
2024-07-09
