Replication Data for: "Navigating Welfare Regimes in Divided Societies: Diversity and the Quality of Service Delivery in Lebanon"

Abstract: In many developing countries, non-state actors are important sources of basic social services, including those with religious or political affiliations. Do politicized ethnoreligious divisions shape citizen choices of providers? Does the quality of care vary depending on whether patients visit ingroup or outgroup facilities? Building on studies of the “diversity deficit” and research on outgroup generosity, we focus on how the relationship between frontline service providers and citizens affects the quality of services. Among facilities run by religious organizations, citizens largely select into ingroup providers, and report distinct reasons for the rare instances of choosing outgroup versus ingroup centers. Furthermore, when visiting outgroup facilities, service quality is inferior. The data are derived from original surveys of a nationally representative sample of health centers in Lebanon, a country with politicized identity cleavages and diverse types of welfare providers.