DICE Personal & Contextual Factors Dataset

Thank you for your interest in using our data. As this data was provided to us by a third party, before we provide access to it, we would like you to agree to some terms of use. These are not unnecessarily restrictive - essentially, they enable you to use the full details of the customer complaints that we used, whilst agreeing not to publish details that could (directly or indirectly) identify the rail companies referred to in the complaints. Please contact one of the authors for access. The research team would like to acknowledge the help from mySociety (mySociety.org) who provided this data, which was collected through their FixMyTransport platform. Thank you.

感谢您对我们数据集的使用兴趣。鉴于本数据由第三方提供，在提供数据访问权限之前，我们希望您同意以下使用条款。这些条款并非过分苛刻——本质上，它们允许您使用我们所使用的客户投诉的详细信息，同时同意不发布可能（直接或间接）识别投诉中提及的铁路公司的任何细节。如需获取访问权限，请联系作者之一。研究团队愿对mySociety（mySociety.org）表示感激，该组织提供了此数据，这些数据是通过其FixMyTransport平台收集的。谨致谢意。