Data supporting the thesis "An empirical investigation of the effects of empathy of apology and monetary compensation on customers’ revenge desires after double deviations"
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下载链接：
http://edata.bham.ac.uk/1048/
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资源简介：
The methodological approach included online hypothetical scenario-based experiments, in which participants responded to a series of likert type measures concerning their subsequent perceptions, emotions and behaviours.
提供机构：
University of Birmingham
创建时间：
2024-01-24
