ebanking squal and customer retention dataset
收藏Mendeley Data2026-04-09 收录
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资源简介：
Survey data collected between February and April 2023 to examine the relationships between e-banking service quality, e-customer satisfaction, e-word of mouth and e-customer retention in Zimbabwe. The data was assessed using SEM in IBM SPSS AMOS V21.
提供机构：
Phillip Dangaiso
