B-READY: Dispute Resolution: Overall Score

B-READY focuses on ten topics that are organized following the life cycle of the firm and its participation in the market while opening, operating (or expanding), and closing (or reorganizing) a business. The Dispute Resolution topic measures efficiency and quality of the resolution of commercial disputes—those arising in the business context between firms—across three different dimensions, or pillars. The overall topic score is generated by averaging the scores assigned to each of the three pillars (regulatory framework, public services, and efficiency) for that topic.