Operationalising Labour Rights: Access to Remedy at the Workplace, 2018-2020

The Operationalising Labour Rights project was undertaken over a period of 30 months to collate information on typical workers' grievances at the workplace level in the garment supply chain. This collection contains 572 detailed case notes, collected from factory workers to track access to remedy and resolution of individual cases at workplace level. A separate set of 688 case notes was collected during the COVID-19 pandemic to record data relating worker wellbeing along with COVID-specific grievances. These case notes are accompanied by a set of 27 semi-structured interviews with both workers and worker activists. These interviews were undertaken to explore their experience of workplace conditions and better understand the way grievances are dealt with by shopfloor managers. Interviews focused on the participant's experiences of life and work in their social and economic context.