Reasons that consumers in the U.S. would buy again from a retailer 2017

This statistic depicts the share of U.S. consumers who would absolutely buy again from a retailer in 2017, broken down by reason. During the survey, 77 percent of U.S. respondents stated that they would absolutely give repeat business to a retailer who resends lost or damaged items with fast shipping.

本统计数据显示了2017年美国消费者中，因何种原因会毫不犹豫地再次从零售商处购物的比例。在调查过程中，77%的美国受访者表示，如果零售商能够迅速以快速运输的方式重新发送丢失或损坏的商品，他们将毫不犹豫地向该零售商提供重复的业务。