AI Email Response Generator | Smart Auto Reply Tool

AI-powered email replies for Gmail, Outlook, Yahoo, Office 365. Automated smart reply, email assistant, template, productivity, support & sales.

原始信息汇总

AI Email Response Generator | Smart Auto Reply Tool 数据集概述

🌟 概述

• AI智能邮件回复生成器，支持100+语言
• 为Gmail、Outlook、Yahoo、Office 365生成专业、上下文感知的邮件回复
• 适用于支持、销售、客户服务团队

🚀 主要功能

• 多语言支持：100+语言（英语、土耳其语、德语、法语、西班牙语等）
• 动态变量：使用{{variableName}}占位符
• 多种邮件类型：支持、销售、通用、投诉、咨询、跟进
• 多种语气：专业、友好、正式、随意、同理心、紧急
• 智能上下文分析：理解客户状态、紧急程度和业务上下文
• 品牌声音合规：保持一致的品牌沟通
• 置信度评分：AI对每个回复的置信度评分（0-100）
• 实时处理：快速生成回复，具有回退机制

📚 API端点

• 生成邮件回复：POST /generator?language=en&noqueue=1

📝 请求参数

必填字段

字段	类型	描述
incomingEmail	string	需要回复的邮件内容
emailType	string	邮件类型：support, sales, generic, complaint, inquiry, follow-up

可选字段

字段	类型	描述
bodyVariables	object	邮件个性化动态变量
senderName	string	发件人姓名
companyName	string	公司名称
replyTone	string	回复语气：professional, friendly, formal, casual, empathetic, urgent
language	string	回复语言代码（en, tr, de, fr, es等）
urgency	string	紧急程度：low, medium, high
customerStatus	string	客户状态：new, existing, vip
context	string	关于情况的额外上下文
brandVoice	string	品牌声音指南
customInstructions	string	回复的自定义指令

🌍 支持语言（100+）

主要语言

• 英语 (en)
• 土耳其语 (tr)
• 德语 (de)
• 法语 (fr)
• 西班牙语 (es)
• 意大利语 (it)
• 葡萄牙语 (pt)
• 俄语 (ru)
• 日语 (ja)
• 韩语 (ko)
• 中文 (zh)
• 阿拉伯语 (ar)
• 印地语 (hi)

📋 示例

1. 最小支持请求（英语）

请求： json { "incomingEmail": "Hi, I placed an order {{orderId}} three days ago but havent received any tracking information. Can you please check the status? Thank you.", "emailType": "support", "bodyVariables": { "orderId": "#ORD-2024-001", "customerName": "John Doe", "supportEmail": "[e-mail]", "supportPhone": "[phone]" } }

2. 技术支持问题（英语）

请求： json { "incomingEmail": "Hello, Im having trouble logging into my account. Ive tried resetting my password multiple times but the reset link doesnt seem to work. I get an error saying invalid token every time I click on it. This is very frustrating as I need to access my account urgently for work. Can someone please help me resolve this issue? My username is {{userEmail}}. Thank you.", "bodyVariables": { "customerName": "Emily Parker", "userEmail": "[e-mail]", "supportTicketId": "#SUP-2024-789", "techSupportEmail": "[e-mail]", "techSupportPhone": "+1-800-555-TECH", "estimatedResolutionTime": "2-4 hours" }, "emailType": "support", "senderName": "{{customerName}}", "companyName": "TechSolutions Inc", "replyTone": "professional", "urgency": "high", "customerStatus": "existing", "context": "Customer unable to access account for work purposes" }

3. 销售咨询（英语）

请求： json { "incomingEmail": "Good morning, Im the IT Director at MegaCorp and were currently evaluating different software solutions for our inventory management. I came across your product through a colleagues recommendation. Could you please provide more information about your enterprise package? Were particularly interested in: 1) Multi-location support 2) Integration with SAP 3) Custom reporting features 4) Pricing for 500+ users. Would it be possible to schedule a demo next week? Our team is available Tuesday-Thursday between 2-4 PM EST. Looking forward to hearing from you. Best regards, Sarah Johnson", "emailType": "sales", "senderName": "Sarah Johnson", "companyName": "TechSolutions Inc", "replyTone": "professional", "urgency": "medium", "customerStatus": "new", "productInfo": "Enterprise inventory management software with SAP integration, multi-location support, and custom reporting", "context": "Potential enterprise client evaluating multiple solutions", "brandVoice": "professional yet approachable, solution-focused" }

4. 土耳其语支持（Türkçe）

请求： json { "incomingEmail": "Merhaba, geçen hafta satın aldığım ürün bugün elime ulaştı ancak kutuyu açtığımda ürünün hasarlı olduğunu fark ettim. Ürünün sol tarafında çizikler var ve düğmelerinden biri çalışmıyor. Sipariş numaram: TR-2024-5678. Bu durumda ne yapmam gerekiyor? Ürünü değiştirebilir miyiz? Çok memnun kalmıştım siparişimi verirken ama bu durum beni hayal kırıklığına uğrattı. En kısa sürede geri dönüş bekliyorum. Teşekkürler.", "emailType": "support", "senderName": "Ahmet Yılmaz", "companyName": "TechSolutions Türkiye", "replyTone": "professional", "urgency": "medium", "customerStatus": "existing", "context": "Hasarlı ürün teslimatı, değişim talebi" }

5. 高级电子商务变量

请求： json { "incomingEmail": "Hi, I just received my order {{orderId}} but some items are missing. I ordered {{totalItems}} items but only received {{receivedItems}}. The missing items are: {{missingItems}}. Can you please check and send the missing items? My delivery address is still {{deliveryAddress}}. Thank you.", "bodyVariables": { "customerName": "Emily Johnson", "orderId": "#ORDER-2024-5567", "totalItems": "5", "receivedItems": "3", "missingItems": "Wireless Mouse, USB Cable", "deliveryAddress": "123 Main St, Springfield, IL 62704", "trackingNumber": "#TRK-789456123", "refundAmount": "$45.99", "expectedDeliveryDate": "March 15, 2024", "customerServiceEmail": "[e-mail]", "customerServicePhone": "+1-800-ESHOP-1", "compensationOffer": "10% discount on next order" }, "emailType": "support", "senderName": "{{customerName}}", "companyName": "E-Shop Solutions", "replyTone": "empathetic", "urgency": "medium", "customerStatus": "existing", "context": "Partial order delivery - missing items" }

6. 自动语言检测（土耳其语示例）

请求： json { "incomingEmail": "Merhaba, geçen hafta {{siparisNumarasi}} numaralı siparişimi verdim ancak henüz kargo takip numarası almadım. Siparişimin durumu hakkında bilgi alabilir miyim? Ayrıca tahmini teslimat süresi ne kadar? İş için acil ihtiyacım var ve bu gecikme çok sorun yaratıyor. Lütfen en kısa sürede geri dönüş yapın. Teşekkürler.", "bodyVariables": { "siparisNumarasi": "#TR-2024-9876", "musteriAdi": "Mehmet Özkan", "urunAdi": "Kablosuz Kulaklık Pro", "siparisTarghi": "15 Mart 2024", "tahminiTeslimat": "3-5 iş günü", "kargoFirmasi": "Hızlı Kargo", "musteriHizmetleri": "[e-mail]", "telefonNumarasi": "[phone]", "indirimKodu": "OZUR10", "firmaAdi": "TechMağaza Türkiye" }, "emailType": "support", "senderName": "{{musteriAdi}}", "companyName": "{{firmaAdi}}", "replyTone": "professional", "urgency": "high", "customerStatus": "existing", "context": "Türkçe müşteri siparişi hakkında bilgi talep ediyor, acil durum belirtiyor" }

搜集汇总

背景与挑战

背景概述

该数据集涉及一款AI邮件回复生成工具，支持Gmail、Outlook等常见邮件服务，提供自动化智能回复、模板等功能，以提升生产力和销售支持效率。