Resident Survey 2022

The City of Norfolk is committed to using data to help inform decisions and allocate resources. One important source of data is input from residents about their priorities and satisfaction with the services we provide. Norfolk last conducted a citywide survey of residents in 2014.

To provide up-to-date information regarding resident priorities and satisfaction, Norfolk contracted with ETC institute to conduct a survey of residents. This survey was conducted in the fall of 2022; surveys were sent via the U.S. Postal Service and respondents were given the choice of responding by mail, online, or by telephone. This survey represents a random and statistically valid sample of residents from across the city. ETC Institute monitored responses and followed up to ensure all sections of the city were represented. An opportunity was also provided for residents not included in the random sample to take the survey and express their views. This dataset includes all survey data, excluding demographic data to protect privacy. This dataset will be updated every two years.

诺福克市致力于运用数据辅助决策并合理分配资源。居民对于我方提供服务的优先级及满意度反馈是重要的数据来源之一。诺福克市上一次进行全市性居民调查是在2014年。为了提供关于居民优先级及满意度的最新信息，诺福克市委托ETC研究院开展居民调查。此次调查于2022年秋季进行；调查问卷通过美国邮政服务发送，受访者在邮寄、在线或电话三种方式中选择其中一种进行反馈。本调查代表了对全市居民进行随机且具有统计有效性的抽样。ETC研究院负责监控反馈，并跟进以确保城市各区域均得到代表。同时，也为未被随机抽样的居民提供了参与调查的机会，以便他们表达自己的观点。本数据集包含所有调查数据，为保护隐私，不包括人口统计数据。本数据集将每两年更新一次。