THE NURSE’S ROLE IN COMMUNICATION WITH THE PATIENT/CLIENT

The nurse plays a vital role in communication with the patient/ client.
She/he is the person who spends the most time with the patient and
constantly takes care of him/ her.
From the first moments of presentation, reception and companionship of
the patient, a relationship of interaction is created between each other.
The nurse is the health professional who in the communication process is
the information provider and the patient/client are the receiver, still these
roles are sometimes exchanged depending on the situation.
The way we communicate, the ethics we use, the behavior and attitude we
maintain, the values we present, show and highlight the figure and model
of the professional nurse.

护士在医患/客户沟通中扮演着至关重要的角色。她是与患者共度时光最多的人，始终如一地照顾他们。从患者初次呈现、接纳与陪伴的瞬间起，双方便建立起一种互动关系。在沟通过程中，护士作为信息提供者，而患者/客户则是接受者，尽管这些角色有时会根据具体情况发生交换。我们的沟通方式、所秉持的伦理道德、保持的行为与态度，以及所展现与强调的价值，共同塑造了专业护士的形象与典范。