Drivers of customer loyalty in France 2023

If they had a choice of companies to buy from, around 55 percent of consumers in a 2023 survey in france would choose a company that offered good products or services. Good customer service support was important to 52 percent of respondents.

在一项针对法国消费者的2023年调查中，若消费者在选择购买公司时拥有选择权，约55%的受访者将选择提供优质产品或服务的公司。对52%的受访者而言，良好的客户服务支持至关重要。